Kathmandu, May 1: The Ministry of Labour, Employment and Social Security has announced the ‘Shramdan’ scheme related to labour and employment. Minister Dol Prasad Aryal launched the ‘Shramdan’ campaign with the aim of solving the problems of Nepali workers and improving the labour market at a press conference held at the Ministry today on the occasion of International Workers’ Day.
Addressing the event, Minister Aryal said that the Ministry has a comprehensive and practical plan to solve the problems surfaced in labour markets.
The scheme includes programmes like ‘Second Innings’, Rojgar Bank, Samata, Connect, Saath, Call Centre, Pesagat Yatra among others. Minister Aryal said that these programmes will not be implemented simultaneously but gradually. “This is not only a plan, but also a campaign”, he said – “It aims to address the multifaceted needs of Nepali citizens related to labour and employment through a one-door system.” In the first phase of Shramdan, programmes related to seven sectors are included. To match the seven colours of the rainbow, Aryal said.
Minister Aryal said that the programme is focused on developing the skills and competencies of Nepali workers, solving their mental health problems, providing special facilities for classes and communities with special needs, and increasing the knowledge of labour laws to make them legally safe. The plan prepared by the ministry after two months of study will provide the necessary resources and tools as well.
Minister Aryal informed that in the first phase, 24-hour telephone service will be provided, a focal person will be appointed in the body for hearing complaints, and respond calls and missed calls.
According to him, in the second phase, work is being done to develop the Shramdan app. Minister Aryal said that preparations are also being made for CIP line telephone service and IVR service based abroad.
He said that a mechanism has been created to take inquiries, complaints and problems received through various social networks to the immediate resolution process. The ministry has already inaugurated a Shramdan call centre.
According to the ministry, inquiries, complaints and problems can be reported by calling 1141 toll-free number. According to the ministry, the problem can also be reported through another phone number 9851347222 too.
